Our shipping and handling service is via Australia Post, all shipments will have a tracking number attached and POD is required for delivery. Safe drop delivery is available but not recommended due to the type of products being shipped.
Our warehouse works hard to get every order out within 1-2 business days, if there are ever any delivery issues we will be sure to let you know.
Shipping costs are determined by weight as recommended by Australia Post; this price is calculated at checkout.
If you are purchasing more than one item the shipping costs are NOT doubled, our shipping works on shipping weight and the more items that you purchase the cheaper the shipping costs becomes per item ordered.
Refunds and Returns
First of if you need to consider refunds and returns, you have already ordered a product from us which means we owe you a “Thank You!” The team here at Crash Cams Australia always strive to deliver the best products and promise to deliver on amazing customer service and product knowledge, rest assured we will make right any hiccups along the way. That said, here are some things you might want to know.
- You may cancel an order at any time prior to shipment.
- Your product is covered by the manufactures warranty, all products come with a minimum 12-month Australian warranty unless specified otherwise. E.g. Blackvue Dash cams carry a 24-month warranty.
- Incorrect items sent will have return shipping covered, we will send through Australia post return paper work so you’re not out of pocket.
- Returns and exchanges for change of mind will be shipped at the expense of the customer.
Crash Cams Australia is an Authorised Retailer for all the brands we carry including Blackvue, Street Guardian, Garmin, Navman, Thinkware, Iroad and Kenwood
Authorised Australian Approved Products
At Crash Cams Australia you will not find imported products from overseas, communally known as grey imports. All the products that we list on our site are sourced from Australian distributors and come with complete genuine Australian warranties.
All products purchased through Crash Cams Australia come supplied with an official Australian manufacturer’s warranty. The terms of the individual warranty are supplied with
the product normally on the manufacturer’s warranty card. The manufacturer’s warranty card will generally have details on the length of the warranty and means of obtaining warranty repairs.